In order to streamline assistance requests and better serve you, we utilise a ticket system. Every support, contact or returns request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required, but don't worry, your Privacy is very important to us and your address won't be shared with any other party.
Ballmason Customer Service
Welcome to the Support Center
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.