In order to streamline assistance requests and better serve you, we utilise a ticket system. Every support or Contact request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required, but don'tworry your privacy is very important to us and your address won't be shared with any other party (More info). Sorry, but due to time constraints, we don't offer phone support. The quickest way for an answer to your question(s) is to create a ticket here.
Ballmason Customer Service
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